This Privacy Policy describes how Smith & Williams Trucking collects, uses, and protects information you provide when using our services or contacting us.
Information We Collect
- Contact information (such as name, phone number, email address)
- Operational details needed to provide service (such as pickup/delivery scheduling and load coordination details)
- Communications with us (including SMS messages, email messages, and call notes)
How We Use Information
- To provide and support operational transportation services
- To coordinate dispatch, scheduling, and service communications
- To respond to requests and support inquiries
- To improve service operations and record-keeping
SMS/Text Messaging
If you opt in to receive text messages from Smith & Williams Trucking, messages are used for operational and service-related communications only. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out. Reply HELP for help.
Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.
Information Sharing
We do not sell personal information. We may share information only as needed to operate our services (for example, with service providers that support communications or record-keeping) and only for operational purposes.
Data Retention
We retain information as needed for operational, legal, and compliance purposes.
Contact
For questions about this Privacy Policy, contact us at dispatch@smithwilliamstrucking.com or 951-437-5474.